The Certified Career Services Provider (CCSP) and the Global Career Development Facilitator (GCDF) credentials require understanding and mastery of the competencies listed below.

  1. Helping Skills - Be proficient in the basic career facilitating process while including productive interpersonal relationships.
  2. Labor Market Information and Resources - Understand labor market and occupational information and trends. Be able to use current resources.
  3. Assessment - Comprehend and use (under supervision) both formal and
    informal career development assessments with emphasis on relating
    appropriate ones to the population served.
  4. Diverse Populations - Recognize special needs of various groups and adapt services to meet their needs.
  5. Ethical and Legal Issues - Follow the NCDA Code of Ethics and know current legislative regulations.
  6. Career Development Models - Understand career development theories, models, and techniques as they apply to lifelong development, gender, age, and ethnic background.
  7. Employability Skills - Know job search strategies and placement techniques, especially in working with specific groups.
  8. Training Clients and Peers - Prepare and develop materials for training programs and presentations.
  9. Program Management/Implementation - Understand career development programs and their implementation, and work as a liaison in collaborative relationships.
  10. Promotion and Public Relations - Market and promote career development programs with staff and supervisors. 
  11. Technology  - Comprehend and use career development computer applications.
  12. Consultation - Accept suggestions for performance improvement from consultants or supervisors.

In addition to the 12 competencies listed above, the NCDA curriculum also provides additional chapters that focus on these populations:

  • Business Services and Employer Relations
  • Clients with Disabilities
  • Clients who are Justice-Involved
  • K-12 Students
  • Workforce and Career Development History

Last modified: Thursday, 26 August 2021, 3:18 PM